Privacy & Data
Data Retention Policy
Effective Date: May 30, 2026
InfraNet HR is committed to maintaining the availability, security, and reliability of our platform. This Data Retention Policy explains how InfraNet retains, manages, and disposes of information stored within the platform. Our objective is simple: retain information only as long as necessary and dispose of it securely.
DOCUMENT GUIDE
Retention follows the reason the information is held.
Contract, legal, operational, and customer requirements shape timing.
Secure deletion or return follows the applicable process.
Guiding Principles
InfraNet seeks to retain information only as long as necessary, support customer operational and compliance needs, protect customer data throughout its lifecycle, reduce unnecessary data exposure, and comply with applicable legal and contractual obligations.
Customer Ownership of Data
Customer organizations retain ownership of data submitted to the platform. Customers determine what information is stored, who may access it, how long records should be maintained, and whether records should be deleted. InfraNet processes and stores information on behalf of customers in accordance with applicable agreements.
Active Customer Data
Customer data is generally retained for as long as an active subscription or service relationship exists. This includes employee records, case notes, leave administration records, workplace incident documentation, investigation records, compliance records, and uploaded documents. Data remains available to authorized users while accounts remain active.
Account Termination
Upon account termination, customer data may remain available for a limited period to support data export requests, account recovery requests, administrative processing, and contractual obligations. Following this period, customer data may be permanently deleted from active systems.
Backup Retention
To support disaster recovery and business continuity, copies of customer information may remain in secure backups for a limited period after deletion from active systems. Backup retention periods are determined based on operational and security requirements. Backup data is not generally accessible through normal platform functionality.
Legal Holds and Regulatory Requirements
InfraNet may retain information beyond normal retention periods when necessary to comply with legal obligations, respond to lawful requests, resolve disputes, enforce agreements, or protect rights, safety, or security. Information subject to legal hold requirements may be retained until those obligations have been satisfied.
Customer Responsibilities
Customers are responsible for determining appropriate retention schedules, maintaining compliance with applicable employment laws, understanding industry-specific retention requirements, and exporting records prior to account closure when desired. InfraNet does not provide legal advice regarding record retention obligations.
Secure Disposal
When information is no longer required, InfraNet seeks to securely remove or dispose of data through logical deletion, secure destruction processes, removal from active production systems, and scheduled backup expiration.
Contact
Questions regarding this Policy may be directed to:
InfraNet HR
Email: privacy@infranet-hr.com
Springfield, Missouri, United States
Last Updated: May 30, 2026